The Real Cost of Outsourced IT Support and IT Services

Couple budgeting for outsourced IT support

Common mistakes companies make when budgeting for their IT support services is failing to account for the cost of in-house staff. What many companies don’t realize is that an in-house IT department is more expensive than they realize—the costs of hiring, training, and managing add up exponentially, which doesn’t even account for the time spent performing all these tasks.

When you outsource IT, you’re choosing to provide your business with access to experienced professionals who have expertise across various areas. But more than that, you’re freeing up yourself to focus on your business.

Outsourced IT Is Built with You in Mind

When you think of outsourcing, you may see it as giving up control of your IT needs, but this is far from the truth. Outsourced IT solutions are built with you in mind: to fit the needs of your business and provide you with maximum control over what’s being done.

Your outsourced IT provider will deliver reliable technology services that can be tailored to your specific industry or market; and better yet, they’ll already be fully trained in what you need. Outsourcing IT services are designed to alleviate the burden of technology so you can manage other areas of your business.

The Benefits of Outsourced IT Support Services

The benefits of choosing to outsource your IT support services doesn’t stop at convenience. Outsourcing IT services can provide your business with the following:

Cost Savings

Without outsourcing, you give yourself the responsibility of not only investing in additional hardware, but you also paying for the cost of maintaining a dedicated in-house IT team. On the contrary, outsourcing means you’re handing over that responsibility to technology professionals and giving time back to your company.

Zippia echoes this sentiment, reporting, “A global survey revealed that the majority of respondents [59%] said their company uses outsourcing as a cost-cutting tool. 26% of small businesses outsource to get help from an expert.” Businesses that outsource their IT free up their time to focus on other areas of their business, such as research and development or sales.

Improved Efficiency

Every business strives for efficiency, whether it’s through process optimization or cutting back on redundancies. Outsourced IT support can help you achieve efficiency through improved service delivery, increased flexibility, and better customer interaction.

Increased Reliability

It’s easier to rely on an outsourced IT provider than an internal team. Outsourcing gives you access to experienced professionals who quite literally are trained on everything IT-related. With expertise over a wide range of technologies, these professionals make sure that your systems are always up and running without fail.

The Average Cost of IT Support in 2022 and 2023

When it comes to the average cost of IT support services in 2022, we expect it to follow previous trends. The expected cost in 2021, according to market research, shows that in 2021, IT support services amounted to 1.03 billion U.S. dollars worldwide, up by 4.1% from that of 2020. It’s expected to continue this trend, but it greatly depends on various factors: the size of the business, its location, the complexity of the job, and so on.

Budgeting for Quality Outsourced IT Support

When it comes to budgeting for your IT needs, the most important thing is that quality matters. Outsourcing can be an effective way to cut costs and streamline processes, but only if you choose a reputable provider with the best service available—that’s where your research becomes a top priority.

Once you’ve found the perfect provider for your business, consider budgeting in the following areas:

  • Outsourcing fees
  • Disaster recovery services
  • Maintenance and employee training
  • Additional hardware or software and licensing costs

Partner with Simple Systems for Outsourced IT Services

Finding the right provider can be tiresome and draining when you don’t know where to start. At Simple Systems, we have you covered. When you partner with us, you’ll receive a wide range of services from IT support to cybersecurity to cloud-based solutions, and more.

We have the expertise needed to help your business get up and running, stay protected, and ensure you’re meeting all industry standards. We strive for success through quality customer service and quick turnaround times so that you can rest assured that your operations run smoothly. 
Whichever industry you’re in, we’ll cater to your specific needs and provide the best solutions available. Contact us today for the security and IT customization you need.