The dreaded blue screen, lost data, a malfunctioning printer: all of these have one thing in common, they are going to make you want to tear your hair out. More than likely, you are going to need the help of an IT professional to get things back up and running, but you’re dreading the call. Believe it or not, we get it. We don’t like calling our plumber because it means there’s a problem and it’s going to cost money to fix. It doesn’t feel good to not be able to fix your own stuff- we can’t fix our plumbing and you can’t fix your printer (honestly, it takes a little bit of magic and luck to fix a printer so no judgement). But we want to make that process as painless as possible. Here are 3 things you should know before your call your IT professional.
So next time you feel the mounting frustration of “why isn’t my computer doing what I want it to do” remember that we are here to help (and all without magic!)